Mitsubishi Motors North America is recalling 67,146 vehicles because improperly programmed infotainment software can make the system fail to boot, freeze, restart, show a black screen or scroll unexpectedly. If that happens while the vehicle is in reverse, the rearview-camera image can disappear, increasing the risk of hitting a person or object behind the vehicle.
The recall covers 65,940 certain model-year 2025–2026 Outlanders built from December 20, 2024, through July 28, 2026, plus 1,206 model-year 2026 Outlander PHEVs built from January 22 through July 24, 2026. Mitsubishi estimates that 1% of the recalled population has the defect, but only a VIN check can determine whether a particular vehicle is included.
What the record says
The federal campaign number is 26V549, and Mitsubishi identifies the action as SR-26-002. Mitsubishi told NHTSA it had received 39 U.S. warranty claims and one U.S. field report involving similar display symptoms. The company reported no known crashes, injuries or deaths connected with the condition when it filed the recall on August 25.
Mitsubishi dealers will reprogram the Alliance In-Vehicle Infotainment system with updated software at no charge. Vehicles produced after July 28 received the updated software in production. Dealers are scheduled to receive recall instructions September 9, affected VINs are expected to become searchable that day, and owner letters are planned to begin September 24.
What dealers and customers should know
What this means for owners: check the VIN through Mitsubishi or NHTSA on or after September 9 and schedule the free update if SR-26-002 is open. Do not wait for the screen to fail or for a mailed letter before checking. Until the remedy is confirmed complete, turn your head and use the mirrors and windows to inspect the path behind the vehicle before and throughout every backing maneuver.
What this means for shoppers: run the exact VIN before buying or accepting delivery of a 2025–2026 Outlander or 2026 Outlander PHEV. Ask the seller for written recall status and, if the campaign applies, documentation that the software update was completed. A camera that works during a test drive is not proof that the recall is closed.
Why it matters
this is a software recall with a relatively simple remedy, but the safety consequence is physical. The camera is an aid rather than a replacement for looking behind the vehicle, and intermittent operation makes VIN-specific documentation more useful than a one-time screen check.
AI-assisted reporting disclosure
This article was researched and generated with AI-assisted systems using the direct references listed below. Dealership Tech Report applies automated accuracy and risk checks, but recalls, investigations, incentives and market conditions can change. Verify time-sensitive details with the cited primary source before acting.
Recall and investigation coverage applies only to vehicles included by VIN or the official campaign record. Affected populations, remedy timing and instructions can change. Check the exact VIN and current manufacturer or NHTSA guidance before sale, delivery or repair.
Cited references
- Mitsubishi’s NHTSA recall filing — campaign 26V549 — Direct reference; development dated Sep. 3, 2026
- Mitsubishi Motors recall lookup — Supporting direct reference
- NHTSA VIN recall lookup — Supporting direct reference
- AutoGuide reference — Supporting direct reference